6 Powerful Practices for Coping with Information Overload

Today's high-tech world is deluged with morehiring an organizing consultant ( to give a short
information than ever imaginable. In spite of all thepresentation on The Art of Wastebasketry(R) at the
promises of the paperless office, statistics show thatbeginning of the day and to facilitate the process
exactly the opposite is happening. It is projected thatduring the day. (See Tip #5.)4. Use, and train others
by 2005 there will be 50% more paper than there wasaround you, to automatically use The FAT System
in 1995! Those who have tried the paperless solution(TM) . There are only three decisions you can make
find it has its own challenges. How many lunches haveabout any piece of paper: File, Act, or Toss. Make
you missed because you were searching through filesdecisions on paper as it comes in. Put papers that
- never finding what you needed?Asking four basicrequire action into "Action Files." Papers you may
questions will help you make decisions about how tonever need, but are afraid to throw away go into
manage the information in your office - whether it's forReference Files. As Reference Files become old, they
paper or electronic files.1. What information do youbecome Archive Files, or can be tossed.5. Continually
really need to keep?2. In what form do you need topractice "The Art of Wastebasketry(R). Research
keep it?3. For how long? 4. How can you find it whenshows that 80% of what we keep, we never use.
we need it? (That's the really big one!)To improve yourDon't make today's mail turn into tomorrow's pile! Ask
chances of retrieving information, consider these sixyourself: 1. Does this require action? 2. Can I identify a
possibilities:1. Create a File Index (a roadmap forspecific use? 3. Is it difficult to get again? 4. Is it recent
available information!) for your company. One of mostenough to be useful? 5. Are there legal
valuable lessons I learned from my father was "Half ofconsiderations?If the answer to all these questions is
any job is having the right tool." The network version"No," ask one final question: "What is the worst
of The Paper Tiger software ( allows colleagues topossible thing that would happen if I didn't have this
share information in a way never before possible andpiece of paper?" If you can live with your answer, toss
to avoid wasting time recreating information that- or recycle it! Since security if a big issue today, I've
already exists because no one knew it existed. Whilediscovered that a shredder is one of the best tools to
many people are looking at scanning as a way ofencourage people to throw things!6. Take Advantage
coping with information overload, make sure that youof Report Features of The Paper Tiger If you're afraid
are really solving a problem, and not just creatingto toss something, don't worry about it - just keep it!
another. Using a computer software program canYour File Index will help you find it in case you do need
make handling paper so easy that the investment ofit, or help you clean it out when your files get full.
time and equipment to go "paperless" may not beRecently, my assistant informed me there was no
necessary, or when you do convert to electronicmore space for new projects. Instead of just adding
storage you will avoid just creating a faster mess!2.more file cabinets, I took the File Clean-Out Report
Develop Retention Guidelines. Clutter is Postponedautomatically created by The Paper Tiger software on
Decisions(R). Paper will continue to pile up becausemy next trip, and made notes on what could be
someone needs to make a decision about retention.cleaned, tossed, or archived. When I returned to my
Clients often ask me how long they should keepoffice, I gave the report to a high school student,
documents. Determine the answer by looking at yourworking in our office for the summer. She did the
own past experience. Often, that means asking thecleaning out and transferring of files for us!Your office
people with whom you work who really use theis a reflection of you and your organization. An
papers! If you're not sure, consult the guidelines inorganized, uncluttered workspace will make you more
Kiplinger's Taming the Paper Tiger at Work. That's oneproductive and less stressed. You can stop losing time
of the major reasons I wrote the book! (If you needsearching for files. In fact, you may even find time for
retention information for files at home, consultlunch!© Barbara Hemphill is the author of
Kiplinger's Taming the Paper Tiger at Home.)3. Hold aKiplinger's Taming the Paper Tiger at Work and
File Clean-Out Day. Make the day fun! WearTaming the Paper Tiger at Home and co-author of
comfortable clothes, order in lunch, and give prizes -Love It or Lose It: Living Clutter-Free Forever. The
such as the "Most Progress" or "The Funniestmission of Hemphill Productivity Institute is to help
Discovery". Provide staff with storage boxes for filesindividuals and organizations create and sustain a
that can be kept in less accessible spaces. Create aproductive environment so they can accomplish their
"white elephant room" for employees to put items theywork and enjoy their lives. We do this by organizing
aren't using, but other people might want. Considerspace, information, and time.